Have a question, idea, or collaboration you’d like to share? The best way to reach our editorial and research team is by email. We read every message and aim to respond thoughtfully.
Primary contact method
Email: hello@toyinsight.org
What to include in your message
- Clear subject line — briefly summarize the topic (for example: “Toy safety data request” or “Review inquiry: wooden puzzles”).
- Relevant details — models, product links, publication references, images, or test reports that help us evaluate your request.
- Your role — tell us if you’re a parent, manufacturer, educator, journalist, researcher, or advocacy representative.
- Preferred outcome — indicate whether you need an expert quote, a review, a correction, partnership information, or general guidance.
Types of inquiries we welcome
- Product safety and testing questions — data-driven concerns, laboratory reports, or incidents that may affect other families.
- Press and media requests — interview availability, expert commentary, or background materials for stories.
- Research and academic collaborations — proposals for joint studies, data sharing, or access to our methodology.
- Manufacturers and designers — product standards, improvement suggestions, and requests to review prototypes.
- Community feedback — corrections, suggestions for new topics, or reports about outdated information on the site.
- Speaking and event invitations — panels, workshops, or conferences related to play, safety, and child development.
When to expect a reply
We strive to respond to most emails within 3–5 business days. During peak periods—such as large product recalls or holidays—responses may take up to 10 business days. If your message is urgent (for example, an active safety issue), please mark the subject line with [URGENT] and include clear, time-sensitive details so we can prioritize review.
Privacy and follow-up
We respect your privacy. Personal contact details you provide are used solely to respond and will not be shared without consent. For media or research collaborations, we’ll follow up with a brief outline of next steps and any confidentiality needs.
If you don’t hear back within the stated timeframe, please resend your original message as sometimes emails are filtered or missed. We appreciate your patience and the trust you place in Toy Insight to keep play safe and informative.